ACEBIKE are pleased to offer Free Shipping to worldwide Since 1st, May, 2015 via World Post Office Express Service(Hongkong EMS, China EMS，Europe Post Express, China Post ) Special for Europe riders, ACEBIKE German Company offer Free Duties & Tax From 2016
1) Items are shipped and reached most of the countries within 5 to 15 business days.Delivery time depends on destination and other factors, it may take up to 15 business days.
2) Items are shipped from China Post Air Mail, reach most of the countries within 30 to 50 business days.For small parts like skewers, bottle cages and saddles etc that are light, so ship via China Post would be cheap, But delivery time are long and can not track by website, so if you get items hurry pls choose express service
3) Items are shipped from DHL with an extra cost, reach most of the countries within 2 to 7 business days.Delivery time depends on destination and other factors, it may takes up to 7 business days.
4) ACEBIKE German Company Free Duties & Tax to below Countries in Europe, include: Austria, Belgium, Denmark, Finland, France, Germany,Greece,Ireland, Italy, Luxembourg, Malta, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom, Netherlands, Poland, ROMANIA, Slovakia, BULGARIA, CYPRUS, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Slovenia, Turkey.
The reason why we establish the ACEBIKE German Company is that the riders have to pay so much duties and because of the shipping time ,you have to wait many days when they buy from China.
Place the order directly from German company, riders will not pay to the duties when receive the shipments from us.Special for European riders have to pay about 100-200 euros for one wheel set to customs. We want to save money for riders and maximize the value when buy from ACEBIKE.
At the same time, the package send directly from German Company, Send from ACEBIKE German Company, 2-7 Working Days For Delivery.
About the after sale, you just contact with our German company Staffs if you meet any problems. We will contact you and solve the problems for you at the first time. The problem will be resolved about 1-2 working days.
Shipping damage used to be a problem in the world wide delivery,
In order to solve this, we design a new box with strong inside structure.
It will protect your wheels from violently throwing and pressure on the long trip.
Inside the box, there is uniquely designed structure to fix the 2 wheels in position,
So it can handle the strong shaking during the shipping.
It may have some damage to the box during the shipping,
But you will get complete and brand new wheels finally.
when you got your package, pls open it and check the products are in good condition then sign up.
Any problem pls refuse to sign and let the couriers send back.
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